Canon Careers

  • Bilingual (English-French) Collector, Retail

    Job Location CA-ON-Brampton
    Posted Date 2 weeks ago(12/3/2018 3:41 PM)
    ID
    18938
    Category
    Corporate
  • Overview

    Bilingual (English-French) Collector, Retail

     

    As the Collector, Retail you will be responsible for managing an account portfolio under direct supervision, while ensuring prompt collection of accounts receivable.

     

    We’ll trust you to make a big contribution to our team as you develop and grow - your excellent customer service, positive attitude and commitment to doing a good job will ensure success - you will play a key part in helping us excel today and improve tomorrow!

    Responsibilities

    Key Responsibilities 

    • Liaise with customers to collect outstanding receivables
    • Reconcile assigned portfolio accounts and process customer credit card payments
    • Respond to customer inquiries and concerns regarding accounts
    • Liaise with Sale and Service Administration regarding contract changes
    • Prepare third party packages for referral and bad debt write-offs
    • Prepare ad hoc reports

    Qualifications

    To Succeed, You Will Have

    • College diploma in Business or related field
    • Fluently Bilingual in English and French
    • 1-3 years of relevant work experience
    • Strong time management/multi-tasking skills
    • Ability to analyze and assess customer inquiries and direct customers to appropriate departments
    • Good computer and technical skills – Microsoft Office proficiency with a focus on Excel

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