Canon Careers

  • Solutions Consultant

    Job Location CA-ON-Brampton
    Posted Date 4 weeks ago(11/19/2018 4:48 PM)
    ID
    19833
    Category
    Pre-Sales, Sales and New Business
  • Overview

    Solutions Consultant - Printing Industry

    We're looking for a dynamic and enthusiastic Solutions Consultant to join our Professional Printing Solutions Group. If you thrive in relationship management and have exceptional communication skills, this may be the role for you! You will work along side our sales and service team and leverage your software development knowledge in the graphic communication industry.

    Responsibilities

    Key Responsibilities

    • Perform solutions analysis to obtain knowledge of applications, identify requirements for each, and develop a solutions plan
    • Coordinate the integration plan from installation to client acceptance
    • Perform troubleshooting
    • Provide guidance and training to Solutions Consultants
    • Maintain an updated knowledge of solutions and market trends
    • Deliver product demonstrations for customers
    • Onboard customer solutions to clients of clients
    • Ensure that all drivers are aligned and software is up to date
    • Manage relationships with IT on customer’s side

    Qualifications

    To Succeed, You Will Have

    • Post Secondary Education in the Graphics Arts field is preferred
    • 5 years of related work experience 
    • Ability to assess client issues and identify necessary solutions
    • Strong computer technical skills with a focus on Prisma, Colour Management Software, and Workflow Software
    • Excellent equipment operation skills are required to operate and understand production printing
    • Ability to plan and coordinate the integration process from installation to acceptance
    • Strong time management skills to manage all aspects of client solutions projects

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