Photography Community Engagement and Customer Service Representative (Print Shop)

• Do you enjoy building relationships with businesses that are part of the photo eco-system?
• Do you enjoy organizing photography workshops, and guess speaker events?

#LIS#

As a Photography Community Engagement and Customer Service Representative, you will play a key role in increasing foot traffic to the Canon Print Shop by engaging with the local and online photography eco-systems.

Key Responsibilities

• Engaging with the online photography community by moderating discussions, answering questions, and promoting the shop’s services
• Identifying and developing partnerships with complementary businesses, such as framing and photo editing services, to enhance service offerings
• Working closely with the marketing team to develop and execute promotional campaigns and events including
  
  • Photography workshops,
  • Guest speaker sessions to enhance customer engagement and service offerings.
• Promoting Canon Print Shop programming and services to businesses and communities in the surrounding area by making in-person visits and meetings.
• Tracking and reporting on the effectiveness of marketing campaigns, community engagement efforts, and sales activities in order to provide feedback for future initiatives.
• Working with the marketing team to create content for social media, the Canon Canada website, and newsletters to promote the shop’s products and services
• Handling print orders from intake to fulfillment, ensuring quality, accuracy, and timely delivery
• Ensuring the proper opening and closing of the Canon Print Shop
• Maintaining cleanliness and safety standards

To Succeed, You Will Have

• High School or Equivalent Diploma
• Minimum 3 years’ experience with community engagement in the photo eco-system
• The ability to manage multiple projects, print deadlines, and process improvement project impacting the print shop
• The ability to generate reports and analyze data for management recommendations
• Knowledge of Adobe Photoshop and Lightroom for basic photo editing

Why Join?

HUB WORK

• This role will require you to work different shifts to operate the Print Shop, including opening and closing procedures, based out of your assigned office, Monday to Friday, from 8:30 am to 4:30 pm and/or 9:30 am to 5:30 pm.

BENEFITS

• Comprehensive health coverage plan that includes medical, dental and vision
• Life insurance, disability and wellness programs
• Vacation, Paid Personal Time and Sick days
• Matching RRSP contribution & Profit-Sharing Program
• Tuition Assistance Program for professional continuing education
• Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

• Free coffee and snacks
• On-site cafeteria and outdoor patio
• Employee gym and fitness center
• Employee referral program
• Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
• Community involvement
• Employee Appreciation Events