Bilingual Sales Operations Associate Analyst - Hybrid

• Do you enjoy digging into data to uncover the story behind the numbers and help ensure the right products reach the right people at the right time?
• Do you like working in a fast-paced setting where your attention to detail in handling orders and claims helps customers get what they need for important moments?
• Are you ready to support a team by managing timely divisional analysis that helps keep the business running smoothly?

As an Associate Analyst, Sales Operations, you will report to the Supervisor of Strategic Sales. Your main job will be to review and analyze data on inventory, sales, and business planning to keep warehouses balanced and help increase sales opportunities.

In this role, you will handle customer inquiries, process orders and claims, and conduct business and divisional analyses within set deadlines.

Key Responsibilities:

• Reviewing and releasing daily orders vs allocation
• Processing, verifying and responding to customers with regard to POs, claims, and shipping inquiries
• Coordinating with Sales, Credit, and Logistics to resolve order management issues
• Providing administrative support to Sales, Marketing, Business Planning, Credit, and Logistics teams
• Monitoring sales and inventory activity vs forecast
• Coordinating product kitting and custom packaging inventory
• Assisting in collaboration with Sales and Business Planning for inventory allocations
• Reporting sales channel forecast and revenue
• Gaining exposure to, and conducting recurring and ad hoc data analyses through gathering and organizing data from multiple sources and creating summaries for management review
• Creating and participating in the training activities of new staff

To Succeed, You Will Need:

• Fluency in French and English
• Post-Secondary education in Supply Chain Management, or Business Administration
• A minimum of 1 year of related work experience
• Solid time management/multi-tasking skills to assess and prioritize various tasks and requests in a time-sensitive environment
• Intermediate analytical skills to assess data, compare variables, and identify trends
• Refined project/process management skills to identify and implement process improvements
• Refined computer/technical skills to use in Excel/Google Sheets

Why Join?

HYBRID WORK

• We offer a Hybrid work schedule. You will be in the office Mondays, Wednesdays and Thursdays each week and can work from home for the remainder of the week (subject to specific business needs requiring office attendance).
• When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools.

BENEFITS

• Comprehensive health coverage plan that includes medical, dental and vision.
• Life insurance, disability and wellness programs
• Vacation, Paid Personal Time and Sick days.
• Matching RRSP contribution & Profit-Sharing Program.
• Tuition Assistance Program for professional continuing education.
• Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

• Free coffee and snacks.
• On-site cafeteria and outdoor patio.
• Employee gym and fitness centre.
• Employee referral program.
• Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products.
• Community involvement.
• Employee Appreciation Events.

• A (1) current vacancy exists.
• Canon Canada Inc. is committed to transparent and fair compensation and job postings. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
• Compensation Range $57,600-$62,000 annually.

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